frequently asked questions

We pay attention to every detail in our work, from the purchase of raw materials to the mood of the buyer.

Each stage of work is strictly tested: only fresh and high-quality products, only modern and first-class equipment, only highly qualified personnel and only a satisfied and satisfied customer.
Baking Instructions

Quality
ingredients

Quality ingredients are a guarantee of tasty and useful pastries. We use the freshest products from local producers.
Our pastries are great for any personal or individual event, holiday, event: holding a birthday in the office or at home or a children’s birthday at school and at home, catering service, wedding, coffee break, travel, picnic or just a walk.
image

Frequently Asked Questions

Q: Do you have any up-front costs to get started with your fundraisers?

A: NO. Once you sign up for your fundraiser we will send you a startup packet which includes:

  • Custom-printed order fliers.
  • Posters for your facility
  • Information on everything you’ll need to do to have a successful fundraising event.
  • Please Note: If you sign up for a fundraiser and do not place an order of at least 100 units, you may be charged a service and processing fee to cover the costs incurred by EZ Dough. This will include shipping costs, material costs and other applicable costs associated with getting your fundraiser started.

Q: How long does it take to run a fundraiser with Ezdco Fundraising?

A: A typical fundraiser with EZ Dough will last four (4) weeks from Start Date to Delivery. This may take a bit longer during our Thanksgiving sales due to volume. Also, this time frame assumes your group will sell for only two (2) weeks. You may choose to sell longer by starting your sale earlier than the dates we provide.

Please Note: We are here to solve any issues with your fundraising needs and provide excellent and personal service.

Q: How do I get my group’s fundraiser started?

A: Simply go to our Start Your Fundraiser page, pick your dates, fill out the form, and click “submit.” It’s that easy. If you would like to speak with someone to ask any questions, please feel free to visit our Contact Us page to find your local Fundraising Coach.

Q: What are your order minimums? Shipping costs?

A: Your group must order at least 100 items to place an order with us. If your group doesn’t sell at least 100 items you may choose to order enough to make up the difference and sell them later, or cancel your order. If you cancel your order, you may be charged a service and processing fee to cover the costs incurred by EZ Dough, LLC. This will include any samples, shipping costs, material costs, and other applicable costs associated with getting your fundraiser started.

If you sell 250 items or more, your delivery is absolutely FREE! If your order total is less than 250 items, yet over 100 units, you will be charged a small shipping fee based on your distance from us.

Our shipping charges are calculated based on the total number of units your group sells and your distance away from our warehouse 101 & Del Norte Blvd. in Oxnard, CA. Please remember, only orders of 100 units or more will be accepted. Also, any group not wanting to pay for shipping may pick up their order by appointment for FREE.

From Oxnard, CA
0-99 Items
100-249 Items
250-500 Items
500-1000 Items
1000+ Items
0 – 50 Miles
No Delivery
$40
Free Delivery
Free Delivery
Free Delivery
50 – 100 Miles
No Delivery
$50
Free Delivery
Free Delivery
Free Delivery
100 – 200 Miles
No Delivery
$75
Free Delivery
Free Delivery
Free Delivery
200 – 250 Miles
No Delivery
No Delivery
$75
Free Delivery
Free Delivery
250+ Miles
No Delivery
No Delivery
$75
Free Delivery
Free Delivery

If you have any questions or concerns regarding these charges please contact us.

Q: How can our group get samples of your products?

Our products sell themselves. Period. Because of that fact, we make a diligent effort to help your sales by offering TWO sampling options:

  1. For our first time groups, we’ll give you a FREE sample for your group. This is a great way to introduce your group to our product and create excitement about your sale. We may even be able to come to you with a fresh-baked sample. We’ll even come to parent meetings, PTA or PTO meetings, board meetings, coaches meetings, or other special events with fresh-baked samples. We’ll do all this for FREE! Just ask your fundraising coach.
  2. For our repeat groups, we can ship or drop off frozen samples by the case (6 units each) directly to you. These can then be distributed to parents/group members who volunteer to prepare the sample and take it to work, school, or any place they want to make the most out of selling! Our program is tailored to each group’s specific needs and goals.

Q: How will other groups in my area selling your products affect my own sales?

A: We have been in business since 2010. Our experience, along with those of other dealers of our products across the country, indicate that more groups selling our products in any given area is a benefit to all the groups in that area. It raises the product awareness and creates interest, which drives the sales for ALL groups. Once people purchase our product and try it, they can’t believe how great it is. Since our products can only be purchased through a fundraiser, and NOT IN STORES, they look forward to this fundraiser coming around and take advantage of the opportunity. This separates EZ Dough Fundraising miles apart from most fundraising companies out there!

We have numerous small population and large metropolitan areas across the counties we service where multiple groups (schools, daycares, gymnastics teams, etc.) sell our products in the same markets and still see record-breaking profits year in and year out.

It’s the product that makes the difference!

Q: When do we pay for our products? To whom are checks made payable?

A: During the course of your sale, all checks received from your customers must be made out to YOUR GROUP. All money is deposited into your group’s account. Your group will cut EZ Dough, LLC a final check at the end of your sale to be collected at delivery (C.O.D.).

Q: How do we place our order with EZ Dough Fundraising?

A: Placing your order with EZ Dough Fundraising is simple. From the home screen on our website, select the Order Now link and you will be brought to the easy to use online calculator. Fill out the information at the top and, then, input your order. You will input each seller’s name, their teacher (if applicable), and how many of each flavor they sold (the totals from the bottom of each order flier). The Calculator will total your order as you go. Once you’ve input all your order fliers, you simply select Order Now and send it sends it to us and also sends you a copy for your records.

Q: Do you offer any prize or incentive programs?

A: In order to maximize the monetary goals of our groups and offer a simple solution to your fundraising needs, EZ Dough Fundraising will help you design your own, custom incentive program. Over the years, we have found many low- to no-cost incentive programs derived by our customers out of their own context, which meet the needs of their own groups. Our experience has shown that you as a group leader will usually know what works best for your group, rather than us conforming you to a standard program that we design.

We share some of the ideas we have learned in our Start-up Packet, for your convenience; however, if you need help in brain-storming your own ideas, your Fundraising Coach is a simple phone call away! We can help you evaluate your ideas, and, if desired, share our ideas with you. This way, we will help you develop a program that works for your group!

Q: How does the delivery process with EZ Dough Fundraising work?

A: Once you place your order, we will contact you within a few days to set up your delivery date and time. We will deliver your product within 8 Business days. The only exception may be the final Thanksgiving Sale. We will deliver within 10 Business days for that sale due to our volume during that time of year.

Once we set your delivery day and time, you should download our Delivery Parent Letter to send out to your parents. It will be VERY important for parents to pick their order up in a timely manner. Remember, our products are frozen.

On delivery day, you should bring ONLY the original order flier collected from your sellers. You may also want to print out the Order Calculator you submitted to us to use as a checklist to help track orders as participants pick them up. Please have two to four tables set up (depending on the size of your order) and a couple volunteers if necessary. We will bring your products into your delivery location and stack them on the tables according to the seller. We will then take your order flier and match it to your order for you. For large orders, we will work along with your volunteers in this process.

Q: How long can your products stay out of the freezer?

A: Our products are perishable, frozen products!

We keep our product at or below 10° F. Once we arrive at your location and bring your product into your facility, your product will need to be back into a freezer within 3 to 4 hours. This is why we give you a date and time of delivery.

We provide a Delivery Letter Template on our website for you to communicate with your parents/participants regarding when to pick up their product. We usually need 30 minutes to an hour to separate your order (depending on size). This would give around 3 hours for the product to be picked up and distributed or put in a freezer.

Over the years, we have streamlined our process to prepare and handle any issues related to frozen products, so it is important that you read and understand our process and ask any questions you may have.

If you have an issue, we will likely have a tool or information to handle that issue. So, let us know!

Favorite
clients

We know how to make customers permanent! Delicious pastries are the key to your good mood. A loyalty program has been developed for our customers.
Stay with us, we still know what to surprise you!
We listen to every advice and recommendation
Baking cakes to order, a variety of cakes and capcakes, as well as kendi bars – in this we are professionals and real creators of art. Feel the taste of the present!